Bharat WMS · DockSync Logistics Tech LLP
Privacy Policy
Effective Date: 15 August 2026
Last Updated: 15 August 2026
This Privacy Policy explains how DockSync Logistics Tech LLP (“DockSync”, “we”, “us”, or “our”), the owner of Bharat WMS, collects and uses personal data through the Bharat WMS website (“Website”).
We respect your privacy and are committed to handling personal data in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Digital Personal Data Protection Rules, 2025 (“DPDP Rules”), to the extent applicable.
This Privacy Policy applies only to information collected through our public Website and does not govern separate Bharat WMS software environments or customer systems unless expressly stated.
1. About Us
- Legal Entity
- DockSync Logistics Tech LLP
- Product
- Bharat WMS
- LLP Identification Number
- ADB-1724
- Contact Numbers
- +91 87582 02089
+91 93262 65623 - Privacy Contact Email
- docksynclogisticstech@gmail.com
2. Personal Data We Collect
When you use our Website, we may collect personal data that you voluntarily provide to us.
This may include:
- Name;
- Company name;
- Business email address;
- Phone number;
- Information submitted through a contact or enquiry form;
- Information submitted when requesting a product demonstration; and
- Any other information that you voluntarily provide in your communication with us.
We aim to collect only personal data that is reasonably necessary for the relevant purpose.
3. Information Collected Automatically
When you visit our Website, basic technical information may be automatically processed by our website infrastructure for purposes such as operating and securing the Website.
This may include:
- IP address;
- Browser type;
- Device information;
- Operating system;
- Date and time of access;
- Pages requested; and
- Basic server or security logs.
This information is used primarily for website functionality, security, troubleshooting and preventing misuse.
We do not use third-party analytics or advertising tracking services on the Website.
4. Cookies
Our Website may use cookies or similar technologies that are necessary for basic website functionality, security and user preferences.
We do not use third-party advertising cookies or third-party analytics trackers on the Website.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Website.
If our use of cookies changes in the future, we will update this Privacy Policy and provide any additional notices or consent mechanisms required by applicable law.
5. Why We Use Your Personal Data
Contact and Enquiries
If you contact us or submit an enquiry, we may use your information to:
- Respond to your enquiry;
- Contact you regarding Bharat WMS;
- Answer questions about our products or services;
- Arrange a product demonstration; and
- Understand your business requirements.
Website Operation
We may process technical information to:
- Operate the Website;
- Maintain website security;
- Detect misuse or unauthorised activity;
- Troubleshoot technical problems; and
- Improve website reliability.
Legal Compliance
We may process personal data where necessary to comply with applicable legal obligations or to establish, exercise or defend legal rights.
6. Consent
Where consent is required under applicable law, we will request your consent before processing personal data for the relevant purpose.
Consent will be requested through an appropriate affirmative action.
Where processing is based on consent, you may withdraw your consent by contacting us at docksynclogisticstech@gmail.com.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Please note that withdrawing consent may affect our ability to respond to or provide a service associated with your request where the relevant processing is necessary for that purpose.
7. Sharing of Personal Data
We do not sell your personal data.
We may disclose personal data where reasonably necessary:
- To respond to your request;
- To provide services or communications you have requested;
- To protect the security of our Website;
- To comply with applicable law or a lawful government or regulatory request;
- To protect our legal rights; or
- Where otherwise permitted or required under applicable law.
We do not use personal data collected through the Website for third-party advertising or third-party behavioural profiling.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required or permitted by applicable law.
For example, information submitted through a contact or demo form may be retained for as long as reasonably necessary to respond to the enquiry and maintain relevant business records.
When personal data is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to applicable legal or regulatory requirements.
9. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss, alteration or disclosure.
These measures may include appropriate access controls, secure communication technologies, restricted access and security monitoring.
However, no internet-based system can be guaranteed to be completely secure.
10. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal data, including:
Right to Access
You may request information about personal data processed by us, as provided under applicable law.
Right to Correction
You may request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of personal data where applicable and subject to lawful retention requirements.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent.
Right to Grievance Redressal
You may raise a privacy-related grievance with us.
Right to Nominate
Where applicable under the DPDP Act, you may exercise the right to nominate another individual in accordance with applicable law.
11. How to Make a Privacy Request
To exercise applicable privacy rights, withdraw consent, request correction or deletion, or raise a privacy concern, contact us at:
Email: docksynclogisticstech@gmail.com
Please include sufficient information for us to understand and process your request.
We may request reasonable information to verify your identity before processing certain requests.
We will handle valid requests in accordance with applicable law.
12. Grievance Redressal
If you have a concern regarding our processing of your personal data, please contact us first at:
docksynclogisticstech@gmail.com
We will review and address your grievance in accordance with applicable requirements.
Where applicable, you may have further rights to approach the relevant statutory authority after following the prescribed grievance process.
13. Children’s Privacy
The Bharat WMS Website is intended primarily for businesses and business users.
We do not knowingly seek to collect personal data from children.
If we become aware that personal data has been collected from a child in circumstances where such collection is not permitted under applicable law, we will take appropriate steps in accordance with applicable requirements.
14. Third-Party Websites
Our Website may contain links to other websites.
These third-party websites operate independently and may have their own privacy policies and practices.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal data.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our Website;
- Changes to our data-processing practices;
- Changes in applicable law;
- Regulatory requirements; or
- Improvements to our privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
16. Contact Us
For questions, privacy requests, consent withdrawal, correction or deletion requests, or privacy grievances, please contact:
DockSync Logistics Tech LLP
Bharat WMS
LLP Identification Number: ADB-1724
Email: docksynclogisticstech@gmail.com
Phone:
+91 87582 02089
+91 93262 65623
17. Applicable Law
This Privacy Policy is intended to comply with applicable laws of India, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, to the extent applicable.
If any provision of this Privacy Policy conflicts with a mandatory requirement of applicable law, the applicable legal requirement will prevail to the extent of that conflict.
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